Tel.: +49 (0) 821-71 00 36 06

Frequently asked questions

Why choose a relocation service?

Moving is one of the most stressful situations in a person’s life and can cause tension and anxiety. Knowing that you are being taken care of, you will feel more secure and can concentrate on the important things. Let me support you through this journey.

When should we contact you?

The sooner the better! It is important not to wait until the last minute. Give yourself sufficient time to express your needs and desires, arrange quotations and finalize all the arrangements.

Is an individual tailored service possible?

Yes, each move is different and a customized plan can be provided to suit your individual needs and budget.  Feel free to contact me.

Can a service be booked on an hourly basis?

Certainly! It can be contracted as a complete service or on an hourly basis depending on what services or needs are required. We will openly discuss your options, wishes and requirements and make sure they will fit your budget.

Is the service confidential?

Absolutely! Discretion and confidentiality are critically important.

What about temporary, furnished housing?

The perfect place called “home” hasn’t been found yet; a good solution would be temporary furnished housing. After many years working in this area of expertise, let me help you bridge the gap until the perfect place is found. Temporary, furnished housing is convenient, less expensive compared to a hotel and more comfortable. 

Can I book a property without viewing?

Yes, that’s possible. If you do not have the possibility to view beforehand, let me take care of that for you.

What areas do you service?

At present, in the Augsburg region and surrounding areas.

Do I pay a commission on a property rental?

As of June 1st 2015, the real estate agency cannot charge the tenant for his service any more, unless the tenant hired the real estate agency to find him a property. Under ordinary circumstances, the landlord now has to pay the broker himself.

What are the fees involved in renting a property?

A security deposit will have to be paid to the landlord. For more expensive properties, be prepared to pay a higher deposit. Under German law, it may not exceed three months’ rent.

What is a Rundfunkbeitrag?

“Rundfunkbeitrag” is a broadcast fee that covers all public service broadcasting. Each household in Germany with an internet connection, a radio or a TV is required to pay a monthly broadcast fee.

When is the service terminated?

It is my pleasure to support you on an hourly fee for other services required such as searching for an emergency plumber, an English-speaking doctor or a local grocery store with your dietary requirements.

Still have questions? Feel free to contact me.

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